24 hour cancellation policy.
We kindly ask that you cancel or reschedule within 24 hours of your scheduled appointment. Our estheticians make their lively hood by reserving time specifically for each appointment. You may cancel by logging into your account, emailing or texting/calling 415.864.0447 Failure to do so will result in a charge of 50% of booked services and you may be asked to provide partial payment for future appointments. We appreciate your understanding.
Please call or Text 415.864.0447 and we will do their best to accommodate. We reserve the right to amend or cancel service.
Upon your arrival:
We do not utilize a full time front desk at Stork’s Skin Therapy.When arriving for your appointment, please ring our bell to be buzzed in. Upon entrance, please help yourself to the restroom, a cup of water and have a seat on our couch. We are aware of your presence and will greet you shortly. Please remember we are an european style practice with an open air set up. Quiet voices and silenced cell phones are greatly appreciated.
After your initial consult and facial, we will recommend the appropriate home care based on your goals, lifestyle and current regiment. Results take commitment and we expect you will follow our instructions on post care. Any questions or concerns while going through one of our programs, please do not hesitate to email your therapist.
Facial & Grooming Guidelines:
DO NOT SHAVE less than three weeks before your waxing appointment. Refrain from using Hydroxy Acids and Retinol derivatives 3-5 days prior to waxing and facial services. Men, please do not shave sooner than 6 hours prior to facial treatments. Clients on Accutane may not wax while on the medication or for two months afterwards. Avoid direct sun 24 hours pre and post waxing.
Payment & Gratuities:
Stork’s Skin Therapy accepts cash, Visa and Mastercard. American Express accepted with additional service fee.
Gratuities may be left at your discretion via cash or “person to person” Ap (paypal, venmo, square cash). Details included in your confirmation email.